Your data matters to us

Privacy Policy

Your privacy is important to us, so we encourage you to review our Privacy Policy to understand how we use and manage your information.

On this page, KANARA SPORTECH SL informs you about its Privacy Policy regarding the processing and protection of personal data of users and customers that may be collected while browsing, buying a product or contracting a service through the website. and, the download and use of the KANARA Sport application.

In this regard, KANARA SPORTECH SL guarantees compliance with current legislation on the protection of personal data, reflected in the Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the Guarantee of Digital Rights (LOPD GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (GDPR).

The use of this website, the services, products and applications developed by KANARA SPORTECH SL (such as the KANARA Sport application) implies the acceptance of this Privacy Policy as well as the conditions included in the Legal Notice.

Identity of the Person Responsible

CIF: B-42.827.568
Address: Edificio Lanzadera, La Marina de, Carrer del Moll de la Duana, s/n, 46024 Valencia, Spain.
Email: [email protected]
Web Site:

Principles Applied to Data Processing

In processing your personal data, KANARA SPORTECH SL will apply the following principles that comply with the requirements of the European Data Protection Regulation (GDPR):

  • Principle of legality, fairness and transparency: we will always ask you for your consent to the processing of your personal data, which may be for one or more specific purposes about which we will inform you in advance in full transparency.
  • Principle of data minimisation: we will ask you only for the data strictly necessary for the purpose(s) for which our request is made.
  • Principle of limitation of the retention period: We will keep the personal data collected for the time strictly necessary for the purpose(s) of the processing. We will inform you of the relevant retention period depending on the purpose. In the case of subscriptions, we will periodically review the lists and delete those registrations that have been inactive for a considerable period of time.
  • Principle of integrity and confidentiality: The personal data collected will be treated in such a way that your security, confidentiality and integrity are guaranteed. We take the necessary precautions to prevent unauthorised access or misuse of our users' data by third parties.

Collection of Personal Data

You do not need to provide any personal data to browse The cases in which you can provide us with some of your personal data are the following:

  • When you communicate or interact with us by telephone, email or any other means of communication.
  • When buying a product or contracting a service.
  • By using the contact forms on our website.
  • By signing up for a subscription form or newsletter that we manage with MailChimp.
  • By making and publishing comments on our website, blog or social networks.
  • By downloading and using our KANARA Sport application.

Categories of personal data

KANARA SPORTECH SL processes the following categories of personal data:

  • Identifying data - name and surname, National Identity Card or equivalent.
  • Administrative data - Company name, address, bank details and contact persons.
  • Contact Data- Company name, address, bank details and contact persons.
  • Digital Data - cookies, IP address, websites, social networks and other data publicly accessible on the Internet, etc. ...
  • Business Data - suppliers, customers, administrators and professionals.
  • Location data - geopositioning data, provided by the .FIT files of our partners Suunto or Garmin, corresponding to the records of the sports sessions uploaded to our Kanara Sport application.
  • Health Data - heart rate or calories burned, provided by the .FIT files of our partners Suunto or Garmin, corresponding to the records of the sports sessions uploaded to our Kanara Sport application.


KANARA SPORTECH SL informs you that you have the right to access your personal data:

  • Request access to stored data.
  • Request a rectification or deletion of the data.
  • Request the restriction of their processing.
  • Oppose treatment.
  • Right to data portability.
  • Right to withdraw consent at any time.
  • Right to lodge a complaint with the Supervisory Authority.


The exercise of these rights is personal and therefore must be exercised directly by the interested party, requesting it directly from us, which means that any customer, subscriber or collaborator who has provided their data at any time may contact KANARA SPORTECH SL and request information about the data it has stored and how it was obtained, request its rectification, oppose its processing, limit its use or request the cancellation of this data in our files.

To exercise your rights of access, rectification, cancellation and opposition you must send an email to [email protected] along with valid proof of your identity, such as a photocopy of your National Identity Card or equivalent. You can also send this request and documentation to the following postal address: KANARA SPORTECH SL, Edificio Lanzadera, La Marina de, Carrer del Moll de la Duana, s/n, 46024 Valencia, Spain.

You have the right to effective judicial protection and the right to lodge a complaint with the supervisory authority, in this case the Agencia Española de Protección de Datosif you consider that the processing of personal data concerning you is in breach of the Regulation.

Why may we process your data?

The current European and Spanish data protection legislation (Art. 6 RGPD) allows the use and processing of your data when:

  1. You have provided us with your consent to the processing of your personal data for one or more specific purposes.
  2. We execute a contract in which you are an interested party or, for the application of pre-contractual measures.
  3. We have to comply with a legal obligation.

For further information on the legal basis for the processing of data in the course of our business, please consult our Register of Activities, section "Legitimation for data processing".

Over 14 years old

By accepting our Privacy Policy, you confirm that you are over 14 years of age and that you therefore have the necessary legal capacity to consent to the processing of your personal data, in accordance with the provisions of this Privacy Policy.

Children under 14 years of age

If you are 14 years of age or younger and wish to browse this website, use our services or products, or download and use any of our apps such as KANARA Sport, we will need the express consent of your legal guardian to store and process your data and to provide you with any of our products, services or apps. If we do not have your consent, we may block or remove you from our systems.

Purpose of the Processing of Personal Data

When you connect to our website you subscribe to our newsletter, contract one of our products or services, or download and use one of our applications; you are providing personal information for which KANARA SPORTECH SL is responsible. This information may include personal data that can identify you directly or indirectly, if you or other users decide to share it through the services and products we offer. Examples of this type of information are: your IP address, name and surname, physical address, email address, telephone number, geolocation and others. By providing this information, you consent to your information being collected, used, managed and stored by - KANARA SPORTECH SL - solely as described in the Legal Notice and in this Privacy Policy.

The personal data and the purpose of the processing by KANARA SPORTECH SL is different depending on the information capture system: browsing our website, contracting products or services, content subscription forms; use of applications, services and technological products developed by KANARA SPORTECH SL and social networks.

1) Browsing our website:

To analyse navigation on our website collect non-identifying data through the use of "cookies": files that are downloaded to the user's computer when browsing and whose characteristics and purpose are detailed in the Cookies Policy. The information collected includes IP address, geolocation, a record of how services and sites are used, browsing habits and other data that cannot be used to identify you.

The third party analytics service we use is Google Analytics for the purpose of obtaining statistical data, analysing trends, administering the site, studying browsing patterns and to gather demographic information. Google Analytics is a web analytics service provided by Google, Inc. a Delaware company with headquarters at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States ("Google"). Google Analytics uses "cookies". The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. You can find more information on the following website: On the page of Google Privacy Policy explains how Google handles privacy regarding the use of cookies and other information. You can also see a list of types of cookies used by Google and its partners and all information regarding their use of Google's services. advertising cookies.

KANARA SPORTECH SL is not responsible for the processing of personal data by third party websites that you can access through the various links contained in our website.

2) Procurement of products or services:

During the contracting and/or use of our services, products or applications, we will ask you for personal data, which may include: name and surname, document that formally proves your identity (tax identification number, foreigner's identification number, passport or residence permit), email address, postal address, telephone number and payment details (payment methods or bank details) in order to maintain a commercial relationship with you, send orders, provide the contracted services and; to invoice and collect payment for the contracted products or services.

3) Content subscription forms:

In order for you to subscribe and have access to our contents, KANARA SPORTECH SL will ask you for the following personal data: name and surname, email address, telephone number and website address if applicable. All in order to be able to manage the subscription and mailing list, send newsletters, promotions and special offers, as well as to unsubscribe when you decide to do so and inform us. Your personal data that you have provided to us will be stored on the servers of the company Mailchimp The Rocket Science Group LLC d/b/a, located in the United States of America. If you would like more information about this, you can consult the following website:

4) Applications, services and technological products developed by KANARA SPORTECH SL such as KANARA Sport:

  •  Account, profile, activity and usage information - We collect basic user account information: first and last name, email address, date of birth, gender, aliases, and location, all of which is used to provide and secure access to our services. We also store profile and activity information (sports and in-app browsing), images, videos, geo-location, friendships and any other information voluntarily shared during the use of our services. Finally, we also collect your contact information so that we can communicate news, updates, news and respond to your requests for help and feedback.
  • Location information - We store and process your location information when you register and use our services. We do not geolocate your device while you are not using the KANARA Sport app. However, while you are using the app, we may geolocate your device in order to provide you with our services. If you wish to block the tracking of your device, you can do so at any time through your device settings.
  • Shared content - We collect information from the images, posts, comments, reactions, reactions, reviews and other content you share on our services, including participation in events.
  • Connections to other devices and applications KANARA SPORTECH SL recopila información de los dispositivos y aplicaciones que conectas con nuestra aplicación KANARA Sport. Por ejemplo, cuando conectas tu GARMIN CONNECT o tu cuenta de SUUNTO con nuestra aplicación, y su información es transferida a nuestra plataforma.
  • Third-party accounts - If you access our services through Google, Facebook or Apple which we refer to as third party accounts, we will collect the information you have agreed to make available: name, email address, profile information and preferences. This information is collected by the third party account provider and is provided to KANARA SPORTECH SL in accordance with their privacy policies.
  • Technical information and log files -  We collect technical information provided to us by your browser, computer, tablet or mobile device when we access them. This technical information includes device and network information, cookies, log files and analytics information. The information stored in the log files includes: IP addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp and number of clicks. This information is used to analyse trends, administer, protect and secure our services, track member movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses may be linked to session IDs, user IDs and device identifiers. You can learn more about how we use cookies and manage your preferences by visiting our Cookie Policy.
  • Other sources of information - we may collect information from third parties, for example when you fill in a survey, or when you react to or comment on activities of other users of our application.

5) Social media:

KANARA SPORTECH SL has different social networks (it has a presence in different media or social networks, such as: Facebook, Twitter, Linkedin, YouTube and Instagram) with the purpose of processing personal data set out in the conditions of service. If you decide to follow us on social networks, the processing of personal data will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and that you have previously accepted.

We recommend that you review the privacy policies of each of these social networks in which you are registered and avoid sharing unwanted information. To do this, in each of these social networks you have different settings in the privacy settings of your social network account. You can consult the privacy policies of the main social networks in these links:

We will process your personal data in order to correctly manage your presence on the social network, inform you of the results or achievements of your sports sessions, inform you and promote our products or services, as well as for any other purpose that the regulations of the social networks allow. Under no circumstances will we use the profiles of followers on social networks to send advertising on an individual basis.

6) Publications on the website or applications of KANARA SPORTECH SL as KANARA Sport:

When you browse our website, contract our services or products or use some of our applications such as KANARA Sport, you will have the opportunity to publish and share comments, links, images or photographs or any other type of multimedia content supported by our systems. In all cases you will be the owner of them, you will enjoy the copyright and intellectual property rights or you will have the consent of the third parties concerned. By accepting this Privacy Policy you authorise KANARA SPORTECH SL to use what you have published for promotional and commercial purposes in its services, products, applications and social networks.

It is expressly prohibited any publication, whether text, graphics, photographs, videos, etc. that violate or are likely to violate morality, ethics, good taste or decorum, and / or infringe, violate or violate the rights of intellectual or industrial property, the right to image or any current legal regulations. In these cases, KANARA SPORTECH SL reserves the right to immediately remove the content, and may block you permanently.

KANARA SPORTECH SL will not be responsible for the content that you have freely published. Your publications will be seen by the community of KANARA users so you are primarily responsible for your privacy. Remember that if you upload images to the web, social network or any of our applications, you should avoid including location data in them, to avoid being used by third parties.

The security of your data is guaranteed, as KANARA SPORTECH SL takes all necessary security measures, urging its suppliers to apply the same guarantees, and guarantees that personal data will only be used for the purposes given.


What does KANARA SPORTECH SL use your information for?

KANARA SPORTECH SL uses your information as follows:

  •  Offering our sports data analysis and visualisation servicesincluding:
    Record your sporting activity and analyse your performance. For example, to compare your statistics and analyse your training.
    Interacting with other users. For example, when you join a club, participate in challenges or events, follow other users or use our application to interact with other users.
    Visualise your sporting activity in new ways. For example, by creating heat maps or using your training session logs. Subject to your privacy settings and, depending on the use case, you will share the following information: profile, aliases, images, users you follow or your followers, clubs you belong to, your activities, the devices you use and the reactions and comments you post or receive; when you use our KANARA Sport app. For example to publish your position in a sports ranking. Also depending on the case certain information (e.g. name or part of the profile) may be accessible to non-users of our application. Information about your geolocation, such as where you have practised your sporting activity, may also be shared with other users of the app or third parties, depending on the settings made in your privacy settings.
  • Improve and personalise your experience: We collect information about you, your followers and your activity to improve your experience with our app. For example, we may suggest that you participate in certain events, challenges or clubs that we think you might be interested in, follow other users, or offer you to try out new developments of our app.
  • Improving our products: KANARA SPORTECH SL may require the help of analytics providers to improve our knowledge of how our products are used.
  • Communicating with you: when you ask us for help, require support or provide feedback.
  • Promotion and marketing: activities, challenges and events on our KANARA Sport app or other commercial products or services. This includes marketing and push communications, where you have not opted out of receiving such messages and notifications.


Publicly available information

When you join the community of users of the products and services of KANARA SPORTECH SL, your profile and your activities are configured so that everyone can see them by default. Your name, certain additional information from your profile and the content you share may be visible to other members of the KANARA community and/or publicly accessible, although always subject to the settings you apply in your privacy settings.

For example, your images and maps may be accessed by other members and non-members of the KANARA user community or may be viewed on publicly accessible KANARA pages, including as a result of internet search engines. In the case of rankings, sporting achievements or gamification, part of your personal data may be published on our social networks or website, both among the KANARA SPORTECH SL user community and third parties. All this always according to your settings in the privacy settings that you have edited in our application.

To protect your privacy according to your personal criteria so that you can enjoy a pleasant experience, KANARA SPORTECH SL offers you a variety of tools to control the sharing of your information that you can edit in your privacy settings.

Sharing information and activities

KANARA SPORTECH SL products and services include a social network in which some of your information may be shared with other users of the KANARA community and the general public depending on your privacy settings. For example, in the case of rankings, sports achievements or gamification, part of your personal data may be shared in our application and social networks, both among the community of KANARA SPORTECH SL users and third parties. Remember that you can always change the visibility of the sports sessions you synchronise with our products and services.

You can also share your sport sessions with your contacts via text message, email or through social media applications such as Facebook, Instagram, Twitter or our apps' own social network. If you link your KANARA account to other social networks and share your activities, they will be visible on these third party platforms, including your location information. You should exercise caution when sharing information through third parties, and we encourage you to carefully review the privacy practices of these third parties.

Use of Aggregate Information

We do not sell your personal information to third parties. However, we may aggregate our users' information to publish, share or market it to third parties. Examples of the type of information we may aggregate include sporting activity, use of our products or services, demographic data, location data or sporting performance.

KANARA SPORTECH SL may use, sell, license, patent and/or share this aggregated information for research, marketing, or to help our partners better understand athletes, including users of their products and/or services.

We may also aggregate data to generate public information about the community. If you do not agree to the use of your information for these purposes, we invite you to modify your privacy settings or contact us directly by email at [email protected].

Use of non-aggregated anonymised information

KANARA SPORTECH SL may share non-aggregated anonymised information with research groups attached to Research Centres or Universities, within the framework of a scientific project or specific collaboration agreement, in order to improve products, develop new algorithms, create technological innovation, improve the health of our users or deepen our knowledge of the sports practised by our athletes.


If necessary, KANARA SPORTECH SL may share your information with service providers for support, enhancement, promotion, payment, billing or security services. These providers will only have access to the information necessary for them to perform their services at our request and with our requirement to protect and secure your information.

KANARA SPORTECH SL may engage service providers to collect information on our behalf about the use of our products and services over time so that we or these service providers can promote KANARA SPORTECH SL products and services or display information that may be relevant to our interests.

In any case, we will only provide your data to the extent strictly necessary, ensuring compliance with this Privacy Policy and the application of all necessary security measures. We only work with entities with which we have signed agreements that protect your rights and freedoms in relation to your personal data.

Third-party business via API or other integrations

You may share your information and content with third party applications, plug-ins or websites that integrate with KANARA SPORTECH SL services and products, or other third parties: those that work with this company to provide an integrated feature, event or challenge sponsors or tracking watches. For example your profile, session or sport activity data (including private activities). Information collected by these third parties is subject to their own terms of use and privacy policies, for which KANARA SPORTECH SL is not responsible.

Affiliates and acquirers KANARA SPORTECH SL or its assets

In the event that KANARA SPORTECH is involved in a business purchase, securities offering, bankruptcy, reorganization, dissolution or other similar transaction, we may share or transfer your information in accordance with the terms and conditions of that transaction. We may also share your information with affiliates under the control of KANARA SPORTECH SL who will enforce the terms of this Privacy Policy to protect your information.

Legal requirement

In response to a court or governmental order, we may disclose your information to the authority that requires it, inside or outside your country of residence.

We may retain, preserve or disclose your information if we determine that it is reasonably necessary or appropriate to do so:

  1. Respond to a judicial or governmental order from the authority that requires it, inside or outside your country of residence.
  2. Prevent a person from being killed or suffering serious bodily injury.
  3. Address issues of national security or other issues of public importance.
  4. Prevent or detect violations of our Terms of Service and Conditions, fraud or abuse of the services and products of KANARA SPORTECH SL or its users.
  5. Protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.

Requirements of the DMCA

In the event that we receive a Digital Millennium Copyright Act (DMCA) injunction, we may share with third parties your information and/or content as recorded on KANARA SPORTECH SL services and products without any deletion.


The services are provided from within the European Union. If you are located outside the European Union and choose to use our services or provide information to us, you acknowledge and understand that your information will be transferred to, processed and stored in the European Union as necessary to provide our services and comply with our Terms and Conditions of Use. Please review our Privacy Policy because European privacy laws may not be as protective as those in the jurisdiction in which you are located.

Content from other websites

The pages of this website may include embedded content (e.g. videos, images, articles, etc...). Embedded content from other websites behaves in exactly the same way as if you had visited the other website. These websites may collect data about you, use cookies, embed additional tracking code from third parties, and monitor your interaction, following their own Terms, Conditions of Use and Privacy Policies, for which KANARA SPORTECH SL is not responsible.


How do we protect your personal data?

KANARA SPORTECH SL takes reasonable steps to safeguard the collection, transmission and storage of the data we collect and takes all reasonable precautions in accordance with industry best practice to prevent the loss, misuse, improper access, disclosure, alteration or destruction of such data. We also encourage our suppliers to apply the same safeguards.

Managing your Privacy Settings

Privacy Controls

KANARA offers several features and settings to help you manage your privacy and share your activities and content. Most privacy controls are found in your profile settings, but some are specific to individual activities, users or clubs. KANARA gives you the option to make your activities private.

Notification Settings and Mail Preferences

We offer you several ways to manage the notifications you receive. You can unsubscribe by following the instructions included at the bottom of promotional or marketing emails. Administrative emails or emails related to purchased services or products do not provide an option to unsubscribe, as they are necessary to provide you with the purchased service or product. For example, to confirm a purchase or to update this Privacy Policy or our Terms of Service and Conditions of Use.

Update Account Information

You can correct, modify or update your profile or account information at any time by editing your account settings. If you need further assistance in correcting inaccurate information, please contact us at [email protected].

Deletion of information and account

To request deletion of specific data or your entire account, please contact us at [email protected].

After you make a deletion request, we will permanently and irreversibly remove your personal data and backups from our systems. Once deleted, your data, including your account, activities and position in the leaderboards, cannot be restored. After deleting your account, it may take up to 90 days for your personal information and records to be completely removed from our systems. If required by applicable law, we may retain information in accordance with the law.

Please note that content that you have shared with others, such as photos, or that others have copied, may also remain visible after you have deleted your account or specific information from your own profile. Also, if you have set this up, your public profile may be displayed in search engine results until the search engine updates its cache.

You also have the option to delete your individual sessions that you have posted without deleting your account. Once deleted, your sessions may remain on the KANARA SPORTECH SL platform until your account is permanently deleted.

Preservation of Information

The personal data you provide us with will be kept for as long as it is necessary to maintain our contractual or commercial relationship and to offer you our services and products, always in compliance with the legal regulations in force in this regard. From the date of termination of our contractual or commercial relationship your data will be retained:

  • ONE YEAR: those arising from internet connections to our website, e-mail and voice telephone calls, instant messaging, SMS or MMS.
  • FOUR YEARS for tax purposes: the accounting books and other records required by the corresponding tax regulations (personal income tax, VAT, corporate income tax, etc.) as well as the documentary supports that justify the entries recorded in the books.
  • SIX YEARS: the personal data contained in the obligatory books, documentation and supporting documents relating to our professional activity shall be kept in accordance with the Commercial Code.


The rest of your data will be retained until you withdraw your consent to its processing, request its deletion or request the cancellation and deletion of your account. Please note that after deletion of your account, it may take up to 90 days for your personal information and records associated with your account and profile to be completely removed from our systems.

In addition, please remember that you can delete some elements of your information (e.g. profile information) and individual sports sessions contained in our KANARA application without deleting your account completely. For example, after you withdraw your consent for KANARA SPORTECH SL to process your health-related information, we will delete all related information.

Information relating to you that is no longer necessary and relevant to provide our services and products may be anonymised or aggregated with other non-personal data to provide information to third parties. For example, we may retain publicly available segments or routes and other de-personalised geolocation information to continue to improve our services and products. This information will be de-linked from your name and other identifiers.

We may also retain your information to comply with applicable law, for the prevention of potential crime or fraud, to collect fees, resolve disputes, troubleshoot problems, participate in research projects, enforce the Terms of Service, and take other actions permitted by law. The information we maintain will be handled in accordance with this Privacy Policy.


Cookies Policy

In order for this website to function correctly it needs to use cookies, which is information that is stored in your web browser. On the Cookie Policy page you can consult all the information relating to the collection policy, the purpose and treatment of cookies.

Legitimation for Data Processing

The legal basis for processing your data is consent. We offer the same set of tools and control settings in the privacy settings to all our users worldwide. However it is possible that, depending on your residence in certain locations, you may have particular rights.

To browse our website order to use our website, contact us via the contact form, subscribe to a newsletter, make comments on this website or use our KANARA Sport application once downloaded, you must accept this Privacy Policy.

By using this website, our products or services, you declare that you have been informed of the conditions on the protection of personal data, and you accept and consent to the processing of such data by KANARA SPORTECH SL in the manner and for the purposes indicated in this Privacy Policy.

Accuracy and Veracity of Personal Data

When you provide data to KANARA SPORTECH SL, when contacting us, using our website, products or services, you are responsible for the veracity and correctness of the same exonerating KANARA SPORTECH SL from any responsibility in this regard. By using our website, products or services you agree that the data provided is correct, complete, accurate and current, as well as to keep them updated.


To exercise your rights of access, rectification, cancellation and opposition, please send an email to [email protected] together with valid legal proof such as a photocopy of your National Identity Card or equivalent.

The exercise of these rights does not include any data that KANARA SPORTECH SL is obliged to keep for administrative, legal or security purposes.

Changes to the Privacy Policy

KANARA SPORTECH SL reserves the right to modify this Privacy Policy at any time, in order to adapt it to new legislation or jurisprudence, as well as to industry practices. These policies will remain in force until they are modified by other duly published policies. Any substantial change or update will be notified. If you no longer agree with the changes made, you can always stop using our products and services and terminate your account. Please review our Privacy Policy regularly.