FREQUENTLY ASKED QUESTIONS ABOUT OUR
WATER SPORTS ATHLETE APP
If you have questions about our app, please read our FAQ or Contact Us with your questions and feedback. Our team is happy to help!
KANARA Sport is a 360 platform and mobile application (compatible with Garmin and Suunto) for athletes and clubs in the nautical and water sports sector that includes, among other things:
Data and Analytics: Track and analyse your on-water sessions with specialised metrics to improve athletic performance
Gamification: Stay motivated by earning points and gamifying your on-water sports sessions
Competition: Create and take part in private and public digital and real- world challenges, competitions and events.
Community: Connect, communicate and share with other users via the integrated social feed and functions
KANARA is focused on rewarding athletes for performance, encouraging competition and multiplying fun.
We build KANARA for athletes, clubs, teams and water sports federations. Supported activities include, but are not limited to: Sailing, kiteboarding / kitesurfing, windsurfing, hydrofoiling, rowing, paddle board / SUP, kayaking, canoeing, surfing, etc.
*DISCLAIMER/ WARNING*
Please use the KANARA Sport app responsibly and with care.
Whilst nautical sports are enjoyed by all backgrounds, users are required to be responsible practioners and athletes that are fully aware of the actual and potential risks of these sports and environments.
By using KANARA Sport, you declare that you will not utilise the application unless you are:
- 18 years of age and older or a minor with the safe and supervised consent of a legal guardian.
- Experienced, responsible and careful athletes.
To the extent permitted by the law, you accept that KANARA Sportech SL, its creators, agents or any partners will not be liable for any loss, damage, action, claim, costs or expenses,personal injury or death which may arise in connection with your use of the KANARA Sport mobile application.
Contact [email protected] to learn more.
With the KANARA Sport app, now you can track the following metrics:
Total DistanceYour total accumulated distance in kilometres travelled over the course of all sessions.
Average Distance: The average distance in kilometres you travel in your sessions
Total Activity: Sum of total time you have spent in your sessions
Max Distance: The total distance in kilometres you have rode in a single session
Average speed: Average speed in kilometres, per hour, you have reached throughout all your sessions.
Top Speed: Highest speed, per hour, you have reached
Top Speed 500M: Your maximum speed reached among all runs of 500 meters or more that you have achieved across your sessions.
Top Speed 250M: Your maximum speed reached among all runs of 250 meters or more that you have achieved across your sessions.
Top Speed 50M: Your maximum speed reached among all runs of 50 meters or more that you have achieved across your sessions.
VMG Upwind: Your maximum upwind speed achieved
VMG Downwind: Your maximum downwind speed achieved
Polar Diagram: also known as a polar plot, the polar helps sailors see their potential speed depending on wind speed & angle
Tacks
Gybes/ Jibes
You have the option to review these metrics in the metric system (km/h) or in the nautical system of measurement (M, kn).
In our app, we have implemented an algorithm and other measures to overcome these issues. We continue to revise and improve our platform to provide the best user experience.
To preserve the sanctity of the rankings, we have reset all records, but preserved your total distance and points earned.
If you have any questions or concerns, please email [email protected] for more information.
KANARA Sport is available from the Google Play Store for Android smartphones & from the Apple App Store for iPhones.
If you use a Garmin smartwatch, a Suunto smartwatch or an Apple Watch to track your nautical sports activities with GPS, your device is compatible with KANARA Sport!
If you do not have a compatible smartwatch, you can download the free Suunto mobile app and use your smartphone (in a waterproof phone case!) to track your activities. Just remember to sync your account with KANARA!
Fun fact: Although our app is not yet optimised for Tablets, we have some users who enjoy KANARA Sport on their tablets or iPad!
We will be introducing new integrations to the platform. Our goal is to provide connectivity for all nautical sports athletes, clubs & teams in the long term.
Are you looking for a specific integration? Get in touch with us!
No, you do not need to take your phone in the water to use KANARA Sport! Our app is compatible with Garmin, Suunto & Apple Watch smartwatches.
You must first sync your smartwatch to KANARA Sport via your KANARA Sport profile. Once you are synced, you can use your smartwatch to record your sessions.
Once you are out of the water, you can review your sessions recorded with your smartwatch via KANARA, get better insights about your performance,, and share your stats with your friends and other athletes!
- Register and log in to your KANARA Sport Account.
- Under Sync Device select Garmin (Sync Device>Garmin).
- When prompted, input your Garmin Connect login details
- Your Garmin Connect account should now be synced to your KANARA Sport account.*
That´s it! You only need to sync once. Now that you are synced, any sessions that your record & save to the Garmin smartwatch associated with your Garmin account will be auto-synced to KANARA under your Pending Sessions (Sessions>Pending Sessions)
We make it super easy to upload your sessions! Unlike similar tools, you no longer have to spend time manually uploading your Garmin sessions.
*If you experience any sync issues, please close & reopen the KANARA Sport app. If you no longer see the Sync Device button, you are correctly set up. If you still see the Sync Device button, make sure you have a good network connection and try again.
1- Register and log in to your KANARA Sport Account.
2- Under Sync Device select Suunto (Sync Device>Suunto).
3- When prompted, input your Suunto login details.
4-Your Suunto account should now be synced to your KANARA Sport account.*
That´s it! You only need to sync once. Now that you are synced, any sessions that your record & save to the Suunto smartwatch or smartphone associated with your Suunto account will be auto-synced to KANARA under your Pending Sessions (Sessions>Pending Sessions)
We make it super easy to upload your sessions! Unlike similar tools, you no longer have to spend time manually uploading your Suunto sessions.
*If you experience any sync issues, please close & reopen the KANARA Sport app. If you no longer see the Sync Device button, you are correctly set up. If you still see the Sync Device button, make sure you have a good network connection and try again.
Still, need help? Contact us.
(Only for beta-testers)
1- Register and log in to your KANARA Sport Account.
2- If the app asks you for Location and Health permissions, grant them as they are needed in order to record a session.
3- Under Sync Device select Apple Watch (Sync Device>Apple Watch). Make sure your Apple Watch is correctly paired to your iPhone and both apps are up and running.
That´s it! You only need to sync once. Now that you are synced, any sessions that your record & save to the KANARA Sport app on your Apple Watch will be auto-synced to KANARA under your Pending Sessions (Sessions>Pending Sessions)
*If you experience any sync issues, please close & reopen the KANARA Sport app. If you no longer see the Sync Device button, you are correctly set up. If you still see the Sync Device button, make sure you have a good network connection and try again.
Still, need help? Contact us.
When you register an account via KANARA Sport, you must do the following:
Close the KANARA Sport app (also in the background)
Check your email inbox for the account verification email (check your spam, just in case!)
Click the verification link
Re-open the KANARA Sport app and log in to your account
If you have already verified your account & still cannot Login, please ensure you have a good connection and that the correct account details are input.
Select the Forgot Password option to reset your password if you have forgotten it.
Still, need help? Contact us.
Join our Community Feedback forum to share ideas and feedback to help improve the platform!
